Recipient Rights


Every Individual who receives public behavioral health services has certain rights. The Michigan Mental Health Code protects some rights, which include:

  • The right to be free from abuse and neglect

  • The right to confidentiality

  • The right to treatment suited to condition

  • The right to be treated with dignity and respect

More information about your rights is contained in the booklet, “Your Rights.” You will be given this booklet and have your rights explained to you when you first start services, and again every year. You can also ask for this booklet at any time.

You may contact SHW to talk with a Recipient Rights Officer with any questions you may have about your rights or to get help to make a complaint. You may file a Recipient Rights complaint any time you think staff have violated your rights. You can make a rights complaint either orally or in writing. Customer Services can also help you make a complaint. You can contact the Office of Recipient Rights at (989) 723-0725 or the Customer Services Department at (989) 723-6791.

Freedom from Retaliation:

If you use public behavioral health services, you are free to exercise your rights and to use the rights protection system without fear of retaliation, harassment, or discrimination.

Become a member of the SHW Recipient Rights Advisory Committee

Complete Our Application